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Tuesday, April 23rd
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Keeping on Track: Open Line Calendar of Upcoming Events

Program Date Topic
2013  
   
May 16 360
June 18 Operational Productivity Improvement
July 23 Customer Service - Part 1
Aug. 20 Customer Service - Part 2


Keeping on Track: Open Line Past Events

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Thursday, April 23th - Today's Business Issues

Thursday, April 23th - Business Planning For The 21st Century - Part 1

Thursday, May 7th - Business Planning For The 21st Century - Part 2

Tuesday, May 26th - How to drive membership retention during challenging times

Thursday, June 4th - Do you know if your customers are about to walk?

Tuesday, June 23rd - Courage in the Face of Danger

Monday, June 29th - Is Your Association A Thought Leader or a Reactor?

Thursday, July 16th - Selling In Today's Environment

Tuesday, August 11th - How To Manage With Less

Thursday, August 13th - How to Facilitate an Engaging Conference

Monday, August 24th - How to Commoditize Publications - Newsletters - Magazines - Websites

Monday, September 14th - Social Networking & Its Role in Business

Thursday, September 17th - Associations and Social Networking

Tuesday, October 13th - Decision Making In An Ever Changing Environment - Are you Worried? Welcome To The New Decade!

Tuesday, November 10th - How To Get Your Accounting Department To Look Forward!

Thursday, December 10th - Market Planning - Stay Ahead or Be Left Behind

Thursday, January 7th - Interviewing Techniques 3.0

Tuesday, January 26th - Special Panel Discussion - If You Survived 2009 What's Next?

Tuesday, February 16th - Now is the Time to Beef up Your Sales Force!

Tuesday, March 9th - Interviewing 3.0 Part 2

Tuesday, April 13th - It's Time To Bring Laughter Back Into The Work Place!

Tuesday, May 11th - 10 Ways to Become a More Effective Manager Through Time Management

Tuesday, June 22nd - 3 Dangerous Trends Handcuffing Your Revenue

Tuesday, July 27th - Increase Your Bottom Line Through Collaborative Team Work - Tips and Best Practices

Tuesday, August 24th - Using Performance Incentives In An Era of Uncertainty

Thursday, September 23rd - Running Lean with your 'A' players?

Tuesday, October 12th - How to Turn Fear and Stress into Strengths

Monday, November 15th - Tips For 2011 - Business Planning - How To Make It The Best Year Ever!

Thursday, January 20th - 2011 and Beyond with Futurist, David Houle - Author of The Shift Age

Friday, February 18th - Tips for Staying Ahead of the Recovery

Thursday, March 24th - Leadership: How to Listen to Your Inner Compass

Thursday, April 21st - Fine Tuning Your Hiring Using Social Media

Thursday, May 26th - Operational Excellence from Service to Delivery

Thursday, June 23rd - 5 Key Sales Management Tips

Thursday, July 7th - The Keys To Using Performance Incentives

Tuesday, August 23rd - Building A Sales and Marketing Plan That's Implementable and Within Budget

Thursday, September 29th - 12 Differentiating Strategies for Creating More Value for Customers

Thursday, October 20th - Working With Your Team Going Into 2012 - Are they Ready?

Tuesday, November 8th - What Does Your Customer Need Vs What Your Sales Team Wants

Tuesday, December 6th - How to Identify Embellishments During An Interview

Thursday, January 12th - 7 Imperatives for a 21st Century Leader

Tuesday, February 14th - Are You Getting What You Expect From Your Staff?

Thusday, March 22nd - Customer Relationship Management
Everything Is Accomplished Through Relationships


Tuesday, April 10th - Technology Can Transform How You Do Business

Tuesday, May 22nd - Are Your Leads Falling Through the Cracks?

Monday, June 18th - Advanced Sourcing - Getting Top Talent Through Social Network Recruiting

Tuesday, July 24th - Listening Is More Powerful Than Speaking: Turning Your Ears Into Powerful Tools To Impact The Actions Of Others

Thursday, August 23rd - How to Turn Fear and Stress into Strengths

Wednesday, September 19th - The Keys to Using Performance Incentives

Tuesday, October 16th - How To Invent & Execute Your Company's Future For 2013 & Beyond

Tuesday, November 13th - What Needs To Be Looked At To Drive Sales Up, Up, Up?

Tuesday, December 18th - Selling Secrets - Connecting UVP With Style!

Tuesday, January 29th - Hiring is Step #1... Now, Up the Odds of Success - The Keys To Onboarding

Thursday, February 21st - How Is Your Culture Eating Your Strategy?

Tuesday, March 19th - Global Strategic Planning - What are the 10 Top Considerations?


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